Privacy Policy

Privacy Policy

This policy explains how Shenzhen LiHua Lighting Technology Co., Ltd. (“LiHua Lighting”, “we”) collects, uses, stores and deletes information submitted on www.mileds.com. It applies to business inquiries from companies and their representatives.

1. Who is responsible

Shenzhen LiHua Lighting Technology Co., Ltd., Shenzhen, Guangdong, China. Website: https://www.mileds.com. Contact for privacy questions: sales@mileds.com.

2. What we collect

  • Inquiry form (Get a Quote): name, company, country, email, WhatsApp, phone, product interest, product/model, quantity, message, the page you sent it from and the referring page.
  • Datasheet download form: email, WhatsApp, phone and the datasheet you requested.
  • Direct contact: information you send us by email or WhatsApp.
  • Technical data: IP address, browser and device data processed by our web server, cache and security software to deliver and protect the site.

3. Why we use it

To answer your inquiry, prepare quotations, samples and proposals, process and deliver orders, provide after-sales service, keep business records, and protect the website against abuse. The legal basis is your request and our legitimate interest in conducting business with you, and, where required, your consent.

4. Sharing

We do not sell your information or share it with third parties for their marketing. We use service providers only as needed to run the site and deliver email (website hosting and email delivery), and logistics or payment partners only when needed to fulfil an order.

5. How long we keep it

Form submissions are stored on our website server until we export them to our internal records, and are deleted from the server within 24 hours after export. Exported records are kept as long as needed for business correspondence and to meet legal, tax and accounting obligations.

6. International transfers

We are located in China, so information you submit is processed in China. We protect it with reasonable technical and organisational measures.

7. Cookies

The site uses cookies that are needed for it to work and a cookie consent banner. If we add analytics, this policy will be updated and analytics cookies will only be set after your consent.

8. Your rights

You can ask to access, correct or delete your information, or object to its use, by writing to sales@mileds.com. We will respond within a reasonable time.

9. Changes

We may update this policy. The current version is always published on this page.

Last updated: October 2026